7 reasons to invest in patient portals
COVID-19 provided an unexpected use case for patient portals. In a matter of weeks, the benefits of remote patient access were undeniable. Patient portals allowed […]
COVID-19 provided an unexpected use case for patient portals. In a matter of weeks, the benefits of remote patient access were undeniable. Patient portals allowed […]
Michael Rea, PharmD, Founder & CEO at Rx Savings Solutions Imagine being told which car or computer you must buy and just forking over whatever […]
According to the most recent figures from the Centers for Disease Control and Prevention, around 8.8% of Americans are without health insurance. While this has […]
Aan Chauhan, Chief Technology Officer, Mindtree Heightened patient expectations are changing the way healthcare services are delivered, from the way patients receive care to the […]
Experian is one of three credit bureaus to remove cleared medical debt from consumer credit scores, as of July 1, 2022. Previously, debts that were […]
New Insider Intelligence report highlights the current state of digital pharmacies in 2022 along with the challenges and digital opportunities for online pharmacies to appeal to […]
Consumer-centric digital technology struggled to disrupt healthcare as it had in other sectors – until the pandemic made it non-negotiable. Now, healthcare providers must double […]
Patients hit with a double whammy of rising costs and soaring inflation need to know where they stand when it comes to medical bills. Financially […]
New research from Deloitte reports that healthcare costs for the average American could jump from $1000 to $3000 per year by 2040, putting pressure on […]
What You Should Know: – Today, Komodo Health and Turquoise Health announce a partnership to bring data-driven intelligence to healthcare price transparency across the U.S. – […]
Experts believe CMS’ price transparency rule is flawed in its design because the highly complex billing data it is asking hospitals to post is too […]
What You Should Know: – Ribbon Health, an API data platform for the healthcare industry that powers care decisions, and Turquoise Health, a provider of […]
What You Should Know: Sesame, the only company proven to lower the price of medical care for American consumers raises $27M in Series B financing […]
According to Jason Considine, Chief Commercial Officer at Experian Health, mounting financial pressure on consumers could lead to more patients missing healthcare payments. “Federal aid […]
By improving billing and payment systems, healthcare providers can help ease what is a common, anxiety-inducing burden for many patients.
Pulling back the curtain on healthcare pricing is easier said than done, acknowledged Chris Severn, the company’s co-founder and CEO. That’s exactly why the investment […]
What You Should Know: – Turquoise Health, an end-to-end healthcare pricing platform, today announced a $20M Series A investment led by existing investor Andreessen Horowitz […]
When it comes to patient access, friction can lead to bad patient experiences. If patients can’t see a quick way to schedule a medical appointment […]
Recent data suggest that implementing transparent pricing has been a bumpy ride for some healthcare organizations. The federal hospital price transparency rule, which took effect […]
Healthcare’s digital transformation promises patients ever-growing choices in how to access, experience and pay for care. Providers know that opening their digital front door is […]
Patient experience may not be the first consideration that comes to mind when you’re looking to improve revenue cycle management (RCM). However, a positive patient […]
Inflation is giving the cost of healthcare a run for its money. The Consumer Price Index rose by 7.9% year-over-year in February 2022, compared to […]
Healthcare isn’t known for its consumer-friendly payment processes and trails behind other service sectors when it comes to matching consumer preferences for convenience, choice and […]
Clinical advances, consumer demand and payer pressure are driving growth in outpatient care, which continues to attract attention as a lower-risk, lower-cost revenue stream for […]
Solv Health launched ClearPrice that compiles data from more than 5,000 providers so consumers can evaluate the cost of various services before they are rendered […]
While hospitals are slow to comply with the price transparency rules, full compliance will eventually mean hospitals provide “machine readable files” with thousands of lines […]
The No Surprises Act, effective Jan. 1, 2022, requires that healthcare providers include a “Good Faith Estimate” that covers all relevant codes and charges. This […]
The final blog of our post-COVID-19 patient journey series explores how patients have come to expect convenience, flexibility and transparency when paying for healthcare. How […]
There are a number of topics that draw a full house for a webinar, but the recent “Unpacking the No Surprises Act” presentation produced by […]
There are a few ways to make it easier on hospitals to accomplish price transparency and some common mistakes they can avoid so they don’t […]
Being able to settle bills anytime, anywhere, is one of the reasons why 110 million Americans switched to “digital-first” payment methods last year. Today’s consumers […]
As payers and providers count down the days until the implementation of the No Surprises Act in January 2022, healthcare price transparency and billing remain […]
As health systems pivot to virtual and at-home care, Mass General Brigham is continuing to invest in brick-and-mortar facilities as CEO Dr. Anne Klibanski believes […]
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to get […]
Healthcare consumers are increasingly turning to the internet to research their care options, and provider and payer websites are among their top choices for information, […]
Rising medical debt, now a staggering $140 billion, is the largest source of debt for American families. A large portion of this is a direct […]
Rising medical debt, now a staggering $140 billion, is the largest source of debt for American families. A large portion of this is a direct […]
A robust price estimator should incorporate AI into its pricing calculations by recognizing that any estimate should automatically “link” and merge the hospital facility fee, […]
What You Should Know: – Bain-backed digital health payments company, Zelis today announced the acquisition of Sapphire Digital, a healthcare consumer-centered pricing and navigation software […]
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients welcomed […]
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide. Telehealth, […]
Two lawsuits, filed by the U.S. Chamber of Commerce and the Pharmaceutical Care Management Association, allege that portions of the price transparency rule governing insurers […]
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient Access, […]
The White House has placed great focus on pricing transparency that went into effect earlier this year, but very little attention has been given to […]
CMS has finalized its 2022 inpatient payment rule, which will not only repeal part of the price transparency requirements related to Medicare Advantage rates and […]
It’s going to take collaboration between health plans and hospitals – to go above and beyond what’s mandated by the government – in order to […]
The hospitals that were found to be fully compliant with the federal price transparency rule had a few strategies in common, including picking the right […]
CMS’ latest proposed rule, which includes stringent penalties for hospitals that are found to be flouting the price transparency rule, comes on the heels of […]
President Joe Biden has signed a new executive order to tackle anti-competitive behavior across American industries. With regard to healthcare, Biden is directing federal agencies […]
The pandemic dominated healthcare in 2020, but it won’t be recognized as a reason to delay complying with CMS’ price transparency mandate, which went into […]
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after workplaces […]
Patients are not the only ones who will benefit from the price transparency rule — providers and payers can also gain competitive advantages as a […]
CMS has released its proposed inpatient payment rule for fiscal year 2022, which includes a payment bump that could increase reimbursement for hospitals by $2.5 […]
By MATTHEW DALE Did you know that as of January 2021, price transparency is being mandated for hospitals? But what exactly does that mean for […]
Though the price transparency rule aims to make it easier for healthcare consumers to compare prices, there is a lack of standardization in how hospitals […]
Peter Nelson, VP & General Manager, Global Alliances at GHX There’s an old adage that every challenge is merely an opportunity in disguise. COVID-19 highlighted […]
That is the finding from a recent Health Affairs article by Desai et al. (2021). We launched a large online advertising campaign to increase consumers’ […]
The federal price transparency rule for hospitals went into effect Jan. 1, but a new analysis shows that a majority of providers studied were “unambiguously […]
Providers know they need to improve their digital front door to withstand the financial impact of COVID-19, but change can feel risky, especially with so […]
Cedar, a healthcare finance technology company, saw its valuation jump to $3.2 billion after raising $200 million in a Series D funding round. It plans […]
What You Should Know: – Waystar, a provider of healthcare payments software, today announced the addition of the Text Statements feature to its suite of […]
How has the pandemic affected consumer attitudes around patient access? What do consumers want when it comes to accessing care? These are the questions providers […]
Through a new collaboration, Humana’s Employer Group members will gain access to IBM Watson Health’s AI-powered digital assistant. The chatbot will provide information on member […]
Paula Muto, MD, FACSFounder and CEO, UBERDOC, Inc. We are at a watershed moment. The COVID-19 pandemic has forced us to reevaluate our priorities both […]
Experian Health products referenced in this blog post: Patient Engagement Solutions Patient Scheduling Precise ID Patient Payment Estimates Patient Payment Solutions To access more insights […]
A federal appeals court has ruled against hospital groups in their legal challenge to the CMS regulation that would require hospitals to make pricing information […]
As we close out the year, we asked several healthcare executives to share their predictions and trends for 2021. Kimberly Powell, Vice President & General […]
The American Hospital Association and several other entities, including some hospitals, filed an emergency motion to block CMS from enforcing the hospital price transparency rule […]
As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is considering […]
How did Starbucks lose $1.2 billion in sales during the pandemic, but still exceed revenue expectations in the last quarter? The answer lies in contactless […]
With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased financial […]
The final rule requires insurers to disclose information on prices for healthcare services and cost-sharing with patients. The government says it will help lower prices, […]
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors. Patients […]
Products referenced in this article: Social Determinants of Health Patient Schedule Member Match Coverage Discovery Patient Financial Advisor Patient Payment Solutions With just a few […]
Few of us would buy a new car or TV without checking the price tag first. Why should our healthcare be any different? Yet this […]
The regulatory requirements for price transparency are in full effect. The Centers for Medicare and Medicaid Services (CMS) is moving forward with the OPPS Price […]
Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or a […]
Price transparency is no longer a nice to have, it’s a must-have as consumers’ wallets increasingly run dry.
Bill Krause, VP and GM, Digital Experience and Consumer Engagement at Change Healthcare With the rise of healthcare consumerism, people are looking to hospitals, health […]
With so many complexities surrounding deductibles, premiums, copays and more, consumers sometimes struggle to understand the financial components of their health plans and are often […]
A webinar from HealthSparq offers analysis on a consumer sentiment study on health plans. It offers some useful insights on how the public health crisis […]
Payers have a greater role to play to help members navigate the Covid-19 public health crisis and their future healthcare, according to a new report.
What You Should Know: – 8 in 10 consumers said COVID-19 made telehealth “an indispensable part of the healthcare system, according to a new study […]
Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay for […]
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