Change Healthcare Launches SmartPay Integration with Epic MyChart to Improve Patient Payments

Change Healthcare Acquires Credentialing Tech Docufill to Improve Administrative Efficiency

What You Should Know:

– Change
Healthcare’s SmartPay integration with Epic MyChart helps facilitate patient
payments both pre- and post-service, and connectivity with Hyperspace® creates
a “one-stop shop” experience that lets providers’ staff stay within Epic to
process point-of-service payments.

– Change Healthcare’s SmartPay Payment Integration for
MyChart and encrypted device integration is available in the Epic App Orchard.

Change
Healthcare
announced the launch of its SmartPay
Payment Integration solution integrated with Epic
MyChart
and encrypted device integration within Hyperspace. This latest
integration with Epic’s EHR
technology allows providers to offer their patients a wide range of payment
options––letting them easily pay their healthcare bills how and when they want,
with Change Healthcare providing phone and mail-in payment channels to give
providers a multi-channel payment solution.

Epic Integration Benefits for Providers and Patients

Using SmartPay Payment Integration, provider users won’t
have to leave their workflow in order to collect patient payments. Providers
also can take advantage of features including phone pay, consumer lockbox, patient
statements created with design thinking to boost patient engagement.

With SmartPay™ Payment Integration, patients can make
payments online from within the MyChart® clinical patient portal. Multiple
payment options are offered to accommodate patient needs and preferences,
including using debit, credit, HSA, and FSA cards, as well as setting up
payment plans.

Availability

Change Healthcare’s SmartPay Payment Integration for MyChart and encrypted device integration is available in the Epic App Orchard.