Providers care for hundreds of patients every day, but in many ways, they work with even more customers, especially outside hospital walls. Customers expect convenience and responsiveness from the businesses they frequent. But as patients, many still deal with outdated processes that hamper a seamless care experience.
The COVID-19 pandemic highlighted the critical need for healthcare organizations to take lessons from other industries to stay agile and resilient. Providers stood up telehealth services where there weren’t any in a matter of days. Digital patient access became a priority.
As…
The COVID-19 pandemic highlighted the critical need for healthcare organizations to take lessons from other industries to stay agile and resilient. Providers stood up telehealth services where there weren’t any in a matter of days. Digital patient access became a priority.
As…
