Q&A: ChristianaCare CIO on the Future of Voice-Based Technology

In October 2020, Delaware-based ChristianaCare announced one of the first HIPPA-eligible Alexa skills to help meet the needs of home health patients. Designed for ChristianaCare HomeHealth, the Home Care Coach is a customized, proactive care plan delivered through an Alexa skill that lets patients ask questions about prescribed medicines, exercises and care plans.
The initiative is one of the latest by the award-winning team of designers and developers in the Health & Technology Innovation Center at ChristianaCare. CIO Randy Gaboriault spoke with HealthTech about the Alexa skill and what…