Telehealth Accounted for 8% of Outpatient Visits More Than a Year into COVID-19 Pandemic, Suggesting a More Permanent Shift in How Patients Receive Care

Telehealth use skyrocketed during the early months of the pandemic. While it has since decreased somewhat from that high, it still represents a much more substantial share of health care than before COVID, a new KFF-Epic Research analysis finds. From March through August 2021, 8% of all outpatient visits were conducted via telehealth – downMore