UNC Health Pilots In-House Generative AI App to Alleviate Burnout

UNC Health recently launched a pilot for its in-house generative AI app called Ava, which stands for “AI virtual assistant.” The app allows staff members to ask questions about the different digital health tools available to them across the health system, and it gives them concise answers about how to use the tools effectively. The goal is to prevent staff from searching through vast training libraries.