What You Should Know:
– KLAS Research, a leading healthcare IT research and consulting firm, has announced the winners of its 2024 Best in KLAS Awards, recognizing the top vendors and service providers in the healthcare technology and services industry.
– Best in KLAS is awarded only in those software and services market segments that have the broadest operational and clinical impact on healthcare organizations. Best in KLAS 2024 is based on information obtained from more than 26,000 evaluations.
2024 Overall Software Suite Rankings
- Epic takes home the coveted Overall Software Suite award for the 14th consecutive year, solidifying its leadership position in the market.
- athenahealth emerges as the Overall Physician Practice Vendor, excelling in various segments for independent practices.
- Impact Advisors wins the Overall IT Services Firm award, demonstrating their expertise in various IT service areas.
- Evergreen Healthcare Partners is named the Overall Implementation Services Firm, marking a first-time win for the company.
- Chartis repeats its success as the Overall Healthcare Management Consulting Firm for the fourth year in a row.
Most Improved Awards
Most Improved Software Product: Lightbeam Health Solutions (population health management)
Most Improved Services Solution: AGS Health (extended business office services)
Most Improved Physician Practice Product: eClinicalWorks EHR/PM for small, independent practices
Best in KLAS Winners by Category
The 2024 Best in KLAS awards also recognize individual category winners across various segments.
Inpatient Clinical Care
340B Management Systems: Verity Solutions Verity 340B
Acute Care EHR (Large – Over 400 Beds): Epic EpicCare Inpatient HER
Acute Care EHR (Medium – 151-400 Beds): Epic EpicCare Inpatient HER
Acute Care EHR (Small – 1-150 Beds): MEDITECH Expanse Acute Care
Automated Dispensing Cabinets: BD Pyxis MedStation ES
Clinical Communications (Acute): Epic Secure Chat
Clinical Communications (Ambulatory/Post-Acute): TigerConnect Clinical Collaboration Platform
Clinical Decision Support: Care Plans and Order Sets : Zynx Health Zynx Order Sets and Care Plans
Clinical Decision Support: Point-of-Care Clinical Reference : EBSCO Information Services DynaMed
Data Archiving : Triyam Fovea EHR Archive
Drug Diversion Monitoring: Protenus Diversion Analytics
Infection Control and Monitoring: VigiLanz Dynamic Infection Control Monitor (ICM)
Integration Engines : Rhapsody Corepoint
IV Workflow Management: Epic IV Dispense Prep
Medication Inventory Management : Epic Willow Inventory (Inpatient)
Ambulatory and Post Acute Care
Ambulatory EHR (11-75 Physicians) (Independent): athenahealth athenaClinicals
Ambulatory EHR (Health System Owned): Epic EpicCare Ambulatory EHR
Ambulatory EHR (Over 75 Physicians) (Independent): Epic EpicCare Ambulatory EHR
Ambulatory Ophthalmology EHR: EyeMD EMR Healthcare Systems EyeMD EMR
Ambulatory Pediatric Solutions” PCC
Ambulatory RCM Services (EHR-Agnostic): R1 Physician RCM Services
Ambulatory RCM Services (EHR-Associated): CompuGroup Medical US ARIA RCM
Ambulatory Specialty EHR: Nextech EHR (Dermatology)
Ambulatory Surgery Center Solutions: HST Pathways HST eChart
Behavioral Health; NextGen Healthcare Behavioral Health Suite
Homecare: Home Health (Health System Owned): Epic Dorothy
Homecare: Home Health (Large – Over 200 Average Daily Census) (Independent): MatrixCare Home Health (Brightree)
Homecare: Home Health (Small – 0 – 200 Average Daily Census) (Independent): MatrixCare Home Health (Brightree)
Homecare: Personal Care Services and Private Duty Nursing: WellSky Personal Care
Hospice (Independent): MatrixCare Hospice
Long-Term Care: PointClickCare
Outpatient Therapy/Rehab: WebPT
Patient Intake Management: Yosi Health Yosi
Patient Referral Management and Analytics: Forcura
Practice Management (11-75 Physicians) (Independent): athenahealth athenaCollector
Practice Management (Health System Owned): Epic Resolute/Prelude/Cadence Ambulatory
Practice Management (Over 75 Physicians) (Independent) : Epic Resolute/Prelude/Cadence Ambulatory
Small Practice Ambulatory EHR/PM (<11 Physicians) (Independent): athenahealth EHR/PM
Financial / Revenue Cycle / HIM
Business Decision Support: Strata Decision Technology StrataJazz Decision Support
Claims Management and Clearinghouse: Experian Health ClaimSource
Clinical Documentation Integrity: Nuance CDI
Complex Claims Services: Revecore
Computer-Assisted Coding (CAC): Dolbey Fusion CAC
Credentialing: ASM MD-Staff
Data and Analytics Platforms: Dimensional Insight Gateway Platform (Diver Platform)
Data Visualization and Reporting: Tableau
Debt Collection Services: State Collection Service
Enterprise Resource Planning (ERP): Workday HCM, Financial Management and Supply Chain (ERP)
Financial Planning and Analysis: Strata Decision Technology StrataJazz Financial Planning
Healthcare Artificial Intelligence: Data Science Solutions: ClosedLoop Healthcare’s Data Science Platform
Healthcare Safety, Risk and Compliance Management: Performance Health Partners Safety, Risk, and Compliance Solutions
Insurance Discovery: FinThrive Insurance Discover
Patient Access: Optum Patient Access (AccuReg)
Patient Accounting and Patient Management (Large – Over 400 Beds): Epic Resolute Hospital Billing
Patient Accounting and Patient Management (Medium – 151-400 Beds): Epic Resolute Hospital Billing
Patient Accounting and Patient Management (Small – 1-150 Beds): MEDITECH Expanse Patient Accounting
Patient Financial Engagement: Waystar Patient Financial Experience
Patient Financing Services: ClearBalance HealthCare
Patient Flow: TeleTracking Capacity Management Suite
Real-Time Location Systems (RTLS): Sonitor RTLS (Hardware Only)
Revenue Cycle: Chargemaster Management: Health Catalyst Vitalware VitalCDM
Revenue Cycle: Contract Management: Experian Health Contract Manager & Analysis
Scheduling: Nurse and Staff: QGenda Nurse & Staff Scheduling
Scheduling: Physician: PerfectServe Lightning Bolt Scheduling
Speech Recognition: Front-End EHR: Nuance Dragon Medical One
Time and Attendance: symplr Time and Attendance
Value Based Care
Customer Relationship Management (CRM): Innovaccer Customer Relationship Management
Digital Rounding: Huron Rounding
EHR-Centric Virtual Care Platforms: Epic Telehealth
Interactive Patient Systems: pCare by Uniguest pCare
Patient Communications: RevSpring Talksoft Patient Engagement
Patient Education: Healthwise Patient Engagement Solution
Patient Experience Improvement: Feedtrail Healthcare XM
Patient Portals: Epic MyChart
Patient Self-Scheduling: Relatient Dash Schedule
Patient-Driven Care Management: Get Well GetWell Loop
Population Health Management: Azara Healthcare DRVS
Remote Patient Monitoring: Lightbeam Deviceless Remote Patient Monitoring
Social Determinants of Health Networks: findhelp (Aunt Bertha)
Video Conferencing Platforms: Doximity Dialer
Virtual Care Platforms (Non-EHR): eVisit Virtual Care Platform as a Service
Security and Privacy
Access Management: Duo Trusted Access (Mostly MFA)
Healthcare IoT Security: Claroty Medigate IoMT Solutions
Identity Management: SailPoint Identity Platform (Mostly Identity Governance)
Patient Privacy Monitoring: Protenus Patient Privacy Monitoring
Security and Privacy Consulting Services: tw-Security
Security and Privacy Managed Services: Fortified Health Security
Services and Consulting
Application Hosting: Tegria
Clinical Optimization: Chartis
Denials Management Services: Aspirion
Digital Transformation Consulting: Chartis
Eligibility Enrollment Services: Optum Eligibility and Enrollment Services (Change Healthcare)
End-to-End Revenue Cycle Outsourcing: Ensemble Health Partners
ERP Business Transformation and Implementation Leadership: Huron
ERP Implementation Leadership: Impact Advisors
Extended Business Office: PwC
Financial Improvement Consulting: Impact Advisors
Go-Live Support: Optimum Healthcare IT
Government Reimbursement Services: R1
HIT Advisory Services: Evergreen Healthcare Partners
HIT Core Clinical Implementation Leadership: Evergreen Healthcare Partners
HIT Staffing: Prominence
Managed IT Services: Pivot Point Consulting, a Vaco Company
Outsourced Coding: Guidehouse
Physician Advisory Services: Xsolis
Release of Information: MRO
Revenue Cycle Optimization: Guidehouse
Strategy, Growth and Consolidation Consulting: Guidehouse
Technical Services: Pivot Point Consulting, a Vaco Company
Transcription Services: AQuity Solutions
Underpayment Recovery Services: R1
Value-Based Care Consulting: Premier Inc
Value-Based Care Managed Services: Arcadia (now Guidehealth)
Virtual Scribing Services: ScribeEMR Virtual Scribes
Imaging Systems and Equipment
Cardiology: Merative Merge Cardio
Cardiology Hemodynamics: Merative Merge Hemo
Image Exchange: Nuance PowerShare
Oncology: Medical: Epic Beacon
Oncology: Radiation: Elekta MOSAIQ – Radiation Oncology
PACS (Large – 300K+ Studies): Sectra PACS
PACS (Small – Under 300K Studies): Sectra PACS
Speech Recognition: Front-End Imaging: 3M MModal Fluency for Imaging
Universal Viewer (Imaging): AGFA HealthCare Enterprise Imaging XERO Viewer
Vendor Neutral Archive (VNA): Fujifilm Synapse VNA (TeraMedica)
Payer Solutions
Care Management Solutions (Payer): MHK (formerly MedHOK) CareProminenceZeOmega Jiva
Claims and Administration Platforms (Payer): HealthEdge HealthRules Payer
CMS Payer Interoperability: Edifecs XEngine Server For FHIR
Data Analytics Platforms (Payers): Clarify Health Solutions Healthcare Analytics Platform
Employer-Sponsored Healthcare Services: Marathon Health
IT Consulting Services (Payer): Huron
Payment Accuracy and Integrity Solutions (Payer): Zelis Healthcare Payment Integrity Solutions (Mostly Pre-Pay)
Quality Measurement and Reporting (Payer): Cotiviti Quality Intelligence
Risk Adjustment: Vatica Health Risk Adjustment and Quality of Care Solution
