Tower Health Selects Ensemble Health to Outsource Revenue Cycle Operations

What You Should Know:

  • Tower Health and Ensemble Health Partners (Ensemble), the market leader in end-to-end revenue cycle outsourcing for mid-sized to large healthcare organizations, announced today that they will enter into a strategic partnership for the management of all revenue cycle operations.
  • This partnership will allow Tower Health’s hospitals and physician practices to focus on delivering exceptional care in their communities while Ensemble manages day-to-day revenue cycle operations to ensure consistent financial performance for the organization.

Transforming Healthcare Revenue Cycle Performance: Tower Health’s Strategic Partnership with Ensemble

Tower Health, a regional integrated healthcare system dedicated to providing compassionate, top-tier healthcare and wellness services, has implemented a strategic turnaround plan. Central to this plan is the deliberate pursuit and successful execution of partnerships aimed at enhancing performance across key operational areas. Recognizing the need for greater scale, support, and advanced technology solutions to adapt to the evolving revenue cycle landscape, Tower Health’s leadership has forged a new partnership.

Through this collaboration, Ensemble and Tower Health have identified opportunities to enhance efficiency and effectiveness, ensuring a positive experience for both providers and patients throughout the healthcare journey. With this newly formed alliance, Ensemble now oversees $32 billion in annual net patient revenue, partnering with a greater number of health systems than any other firm to enhance revenue cycle performance through comprehensive managed services.

Ensemble prioritizes swift delivery of value and sustained high performance, achieving 100% of year-one client objectives, surpassing 102% of year-one cash collections, and consistently delivering a 5% average net revenue improvement annually across its clientele.

“We chose to partner with Ensemble because they are the industry’s top-ranked revenue cycle firm and they can ensure we’re optimizing our revenue cycle and incorporating best practices to better serve our patients. We are excited to partner with Ensemble and leverage their expertise and technological innovation in the revenue cycle industry,” said Michael Stern, COO at Tower Health.