Upperline Health & Navina Integrate to Drive AI-Driven Value-Based Specialty Care

What You Should Know:

·      Navina, the AI-driven primary care platform revolutionizing the interpretation of intricate patient data into actionable guidance during care encounters, has unveiled the initial outcomes of its collaboration with Upperline Health. Upperline Health stands as the nation’s largest network committed to value-based specialty care and pioneers of their own ACO REACH. This partnership aims to refine the accuracy of patients’ comprehensive health evaluations and optimize clinical processes to maximize meaningful patient interaction time.

·      Previously, Upperline Health’s specialists in podiatry, vascular care, chronic care management, and preventative health grappled with incomplete patient medical histories dispersed across disparate systems and modalities, particularly as the Medicare beneficiary population seeking specialist care burgeoned. However, within just a month of integrating Navina, specialists embraced its AI-generated insights for 97% of patient encounters. This utilization empowered them to precisely assess patients’ health statuses and significantly bolstered their capacity to deliver comprehensive care.

Revolutionizing Specialty Care: Navina & Upperline Health Partnership Enhances Patient Health Assessment and Clinical Workflows

Before joining forces with Navina, Upperline Health specialists encountered formidable obstacles due to fragmented health records and outdated paper-based workflows. Navina’s introduction streamlined access to precise and timely data, alleviating administrative burdens and allowing clinicians to prioritize accountable care.

Navina seamlessly integrates with Upperline Health’s diverse data infrastructure, encompassing their Athenahealth electronic health record (EHR), health information exchanges (HIEs), claims, and third-party systems housing unstructured notes and scanned documents. Leveraging advanced AI and natural language processing (NLP), Navina harmonizes data from various sources to furnish the most current and precise patient information, alongside offering recommendations during care encounters, even highlighting suspected conditions previously undocumented.

Each insight provided by Navina is traceable to its original clinical source, nurturing clinician confidence and empowering them to make informed, data-driven care decisions. On average, Upperline Health specialists concur with over 80% of Navina’s clinical insights, underscoring its efficacy and value in enhancing patient care delivery.

“Navina closely aligns with our holistic approach to specialty care, enabling us to offer better patient care, and improve outcomes.” said David Thorpe, CEO of Upperline Health. “In a matter of days, Navina’s AI platform achieved high provider engagement and satisfaction across our clinics, a testament to AI’s immense potential to support the clinical workflow and promote proactive, efficient value-based care.”