Optimizing the employment verification (EV) process is vital to building a successful coordination of benefits (COB) program. From preparing internal teams to performing tailored outreach to employer groups, a complete and efficient EV process can ease administrative burden, continue to build strong relationships with employer clients, boost member satisfaction, and increase COB savings by 25–45% (based on a comparative review of Cotiviti COB clients with and without an EV process).
