As millions of people found themselves out of work or isolated from loved ones during the COVID-19 pandemic, the added social and economic stress triggered new and exacerbated existing behavioral health conditions. This shift has led payers to look at how they can use data analytics to mitigate behavioral health challenges among the populations they serve. One such payer is Children’s Community Health Plan (CCHP), an HMO serving more than 150,000 members in Wisconsin, the majority of them low-income families.
