Blue Cross NC to cover telehealth for behavioral health, primary care, outpatient services

Behavioral health, primary care and outpatient visits accounted for more than 97% of telehealth claims received by Blue Cross NC over the last two years, according to newly released data from the payer. In response, Blue Cross NC will begin covering telehealth for these services. But it will not cover telehealth for areas that were found less effective when provided virtually, such as laboratory testing and radiology.