CHIME20: How to Improve Clinical Satisfaction with the EHR

The electronic health record is one of the largest technology investments for most healthcare systems; however, providers seldom take advantage of the deeper integrations that can improve financial results and clinical effectiveness.

“The EHR has been a significant change for clinicians for a long time now,” Robert Cash, vice president of provider relations at KLAS Research, said in a presentation this week at the CHIME20: Digital Recharge virtual conference. “If we can do that more effectively, it really makes a difference.”

Leaders from OrthoVirginia expanded on this notion, offering insights into how their organization was able to move the needle with regards to clinical satisfaction with the EHR.

From implementing training, support and governance programs to encouraging more robust communication and physician engagement, here’s a look at what this organization did to bolster overall EHR satisfaction.