The Hague, A freephone service created by a pharmacy COVID-19 “crisis cabinet” to maintain care and help ensure safety of citizens and pharmacy teams following a declaration of a state of emergency is the winner of the International Pharmaceutical Federation (FIP) Pharmacy Practice Improvement Award 2021. The award to the National Association of Pharmacies (ANF), Portugal, was announced today at an online awards ceremony. The freephone service, “1400”, was launched rapidly in March 2020, and used an online platform to control phone contacts and orders. It guaranteed that all patients could access their medicines. Open 24 hours a day, it allowed
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