Frictionless Telehealth and Integrated Care Critical to Healthcare Access

For the past three years, patients across the country have become familiar with seeing their doctor on a digital screen from the comfort of their own homes. Clinicians, too, have grown to depend on virtual visits as a way to provide consistent, high-quality care and expand access to care.
Telehealth is not a new mode of care delivery, but until recently providers had only pockets of successful implementation, such as hospital patient consultations, telestroke and virtual urgent care visits. Then, in 2020, the COVID-19 pandemic reshaped health systems’ needs and widespread adoption took off,…