Maintaining the Enthusiasm for Telehealth

Some 91 percent of healthcare providers globally rely on virtual care capabilities, with most of them implementing telehealth during the pandemic, according to a 2021 survey from Arlington Research commissioned by Kaspersky.  
As telehealth develops into a key component of hybrid care delivery, building and strengthening patients’ trust is a critical part of informing a robust virtual care program. According to the survey, 52 percent of frontline providers have experienced instances where patients have declined a video visit because of privacy or data concerns, or lack of trust in the…