Mass General Hospital Doc on MedCity Pivot podcast: In some cases, virtual care is better than in-person care January 27, 2021 Auto Bot hospitals, Medcity Pivot Podcast, News, Telemedicine, virtual care 0 Dr. Ami Bhatt, a cardiologist at Mass General Hospital, says there are situations in which virtual care alone may work better than in-person care, but it would be a mistake to pit in-person care against virtual care.