Q&A: Planning and Design Set Up Clinical Automation for Success

As healthcare organizations continue to adapt to workforce challenges and evolving patient expectations, automated solutions transforming care delivery are supporting clinical workflows.
During a HIMSS23 session in Chicago, leaders from the UCSF Center for Digital Health and Nemours Children’s Health shared lessons learned from standing up automated care programs in collaboration with Amwell that have improved patient outcomes.
“Sometimes, we go to the immediate technology solution, and we don’t spend enough time taking a step back, mapping out the journey, designing what we’re trying to…