Sharpening Clinical Communication Strategies for Better Care

Clear communication and real-time collaboration are critical to delivering lifesaving healthcare. From landline phones and public address systems to pagers and smartphones, clinical communication and collaboration (CC&C) has undergone major shifts, especially over the past few decades.
But communicating and collaborating in a healthcare setting can be disjointed and inflexible, depending on the approach, which can impact how clinicians treat patients. Breakdowns in communication — for example, doctors missing key alerts or nurses failing to share important patient information during shift…