Fighting Front-End Staff Burnout Without Compromising Care
Meg Aranow, SVP & Platform Evangelist, WELL Health Research tells us that self-advocacy in healthcare is important, for both patients and providers. But self-advocacy is […]
patient experience
Top-rated hospitals for patient experience: Maryland
Becker’s has compiled a list of the best hospitals for patient experience in Maryland using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
COVID-19 ups risk of developing mental health issues, large study suggests
People who had COVID-19 were 39 percent more likely to be diagnosed with depression in the months after their infection compared to those without COVID-19, […]
Massachusetts hospitals with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Massachusetts using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
US sees record number of organ transplants in 2021
In 2021, a record-setting number of organ transplants were performed in the U.S., with more than 40,000 transplants performed annually for the first time in […]
Louisiana hospitals with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Louisiana using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
US woman cured of HIV after novel transplant, scientists say
A U.S. woman of mixed race has become the third person in the world believed to be cured of HIV, scientists said Feb. 15, according […]
Vaccination during pregnancy protects infants after birth, lowers long COVID-19 risk: 2 new findings
Infants born to mothers vaccinated for COVID-19 while pregnant were less likely to be hospitalized for the virus within the first six months of life, […]
Success at a glance: automating healthcare collections
“The patient can have a wonderful clinical experience but face a financial experience that falls short of expectations. We wanted a dedicated consultant who would […]
Researchers identify potential cause, treatment for long COVID-19
Recent studies have identified changes to a nerve that may explain why some people suffer from long COVID-19, while separate findings may point to a […]
Top-rated hospitals for patient experience: Kentucky
Becker’s has compiled a list of the best hospitals for patient experience in Kentucky using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Intermountain unveils long-COVID-19 navigation program
Intermountain Healthcare is rolling out a program to improve long-term care for patients with long COVID-19, the Salt Lake City-based health system said Feb. 14.
Kansas hospitals with 5-star patient experience
Becker’s has compiled a list of the best hospitals for patient experience in Kansas using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Cleveland Clinic performed record 210 liver transplants in 2021
Cleveland Clinic performed 1,039 organ transplants in 2021, up 18 percent from 2020, and a record 210 liver transplants, it said Feb. 14.
32% of older adults develop new medical conditions after COVID-19
Nearly a third — 32 percent — of adults 65 and older infected with COVID-19 in 2020 developed at least one new condition that required […]
COVID-19 can destroy placenta, lead to stillbirth, study finds
Among pregnant women, the coronavirus can severely damage the placenta, leading to fetal asphyxiation and stillbirth, according to research published Feb. 10 in the Archives […]
The Indiana hospital with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Indiana using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Illinois hospitals with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Illinois using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
8 risk factors tied to severe COVID-19, MIS-C in kids
Researchers have linked certain risk factors to severe COVID-19 for kids, along with multisystem inflammatory syndrome in children, according to a study published Feb. 8 […]
Why 2022 will be a pivotal year for interoperability and the patient experience
We’ve been through the beginning phases of interoperability and are solidly transitioning from walking to running. I believe 2022 will be a pivotal year that […]
Idaho hospitals with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Idaho using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
National study explores COVID-19’s link to pregnancy complications: 5 findings
A study of more than 13,000 pregnant people from 17 U.S. hospitals found those with moderate to severe COVID-19 are more likely to experience pregnancy […]
Gauging the consumer experience of healthcare in the post-Covid era
Many healthcare organizations are adopting design-thinking and agile principles to drive faster transformation. These methods require a deep empathy of the patient.
Iowa hospitals with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Iowa using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Medicaid enrollees in minority groups experience worse care, study finds
Nonelderly Medicaid enrollees in racial and ethnic minority groups have significantly worse care experiences than white enrollees, a Health Affairs study published in February found.
Hawaii’s hospital with a 5-star patient experience rating
Becker’s has compiled a list of the best hospitals for patient experience in Hawaii using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
MedStar Health Launches Patient Experience Platform Powered by b.well
What You Should Know: – MedStar Health launches a new patient experience platform, a patient-focused tool that has the most comprehensive product features available in the region […]
Lung transplant safe for COVID-19 patients, Northwestern Medicine finds
The first 30 consecutive patients who underwent a lung transplant due to COVID-19 complications at Chicago-based Northwestern Medicine had positive outcomes, according to findings recently […]
Hospitals with a 5-star patient experience rating: Georgia
Becker’s has compiled a list of the best hospitals for patient experience in Georgia using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Why do some people lose smell, taste from COVID-19? 1 explanation
A mechanism has been identified that may explain why some people with COVID-19 lose their sense of smell, according to research published Feb. 1 in […]
Hospitals with a 5-star patient experience rating: Florida
Becker’s has compiled a list of the best hospitals for patient experience in Florida using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
COVID-19 hospitalizations 23X higher for unvaccinated, CDC finds
COVID-19 infection and hospitalization rates have been significantly higher among unvaccinated people during the recent omicron wave compared to rates among those who are fully […]
Reduce revenue loss with insurance Coverage Discovery
US hospitals have provided more than $702 billion in uncompensated care over the last two decades. To protect profits, healthcare organizations must be vigilant about […]
Open your healthcare organization’s digital front door
According to a recent survey by PYMNTS, many patients want digital healthcare management tools. 76% of survey respondents said they were “very” or “extremely” interested […]
3 Ways Conversational Insight Can Unlock a Positive Patient Experience
Scott Kendrick, Vice President of Strategy at CallMiner The healthcare landscape is changing, and not just because of the pandemic. Trends like consumerization and reimbursements […]
A year later, 75% of COVID-19 ICU patients report physical symptoms
A year after COVID-19 patients left intensive care, almost 75 percent reported lingering physical symptoms, more than 26 percent reported mental symptoms and more than […]
Nurse work environments affect patient outcomes, study finds
Surgical patients treated in hospitals with good work environments for nurses are less likely to require intensive care or die, according to a study published […]
NewYork-Presbyterian CXO Rick Evans: The national outlook for patient experience in 2022
As we forge ahead into a new year, we find ourselves, once again, facing the unrelenting challenges of COVID-19. Here in New York City, the […]
US data indicates omicron less severe: CDC
While the highly transmissible omicron variant has pushed U.S. cases and hospitalizations to record highs, a smaller proportion of cases resulted in hospitalization compared to […]
5 top-rated hospitals for patient experience: Delaware
Becker’s has compiled a list of the best hospitals for patient experience in Delaware using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
4 factors that may predict long COVID-19
Clinicians may be able to determine which patients are at risk of developing prolonged COVID-19 symptoms based on four clinical factors measured at the time […]
Omicron’s full burden on children is still unknown, Texas Children’s leader says
Children’s hospitals nationwide have seen record levels of COVID-19 patients amid the omicron surge, despite children having the lowest risk of hospitalization from the virus.
65% of people who had COVID-19 in 1st wave still have smell dysfunction: 3 study findings
In a small study of 100 people who contracted COVID-19 in the first wave, more than half have long-term changes to their sense of smell, […]
18 top-rated hospitals for patient experience: Connecticut
Becker’s has compiled a list of the best hospitals for patient experience in Connecticut using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Viewpoint: Healthcare needs a ‘quintuple aim’
The healthcare industry should expand the “quadruple aim” to include a fifth key focus: advancing health equity, three physician leaders wrote in a Jan. 21 […]
Minnesota COVID-19 patient dies in Texas after court rules to continue life support
Scott Quiner — a COVID-19 patient who was transferred from Coon Rapids, Minn.-based Mercy Hospital to a Texas care facility after a judge issued a […]
19 top-rated hospitals for patient experience: Colorado
Becker’s has compiled a list of the best hospitals for patient experience in Colorado using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
DrChrono and Solv Integrates to Enhance the Patient Experience
What You Should Know: – DrChrono Inc., an EverHealth® solution that is developing an essential platform and services for modern medical practices, today announced an integration partnership […]
43 top-rated hospitals for patient experience: California
Becker’s has compiled a list of the best hospitals for patient experience in California using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
7 top-rated hospitals for patient experience: Arizona
Becker’s has compiled a list of the best hospitals for patient experience in Arizona using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
4 top-rated hospitals for patient experience: Arkansas
Becker’s has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
4 top-rated hospitals for patient experience: Arkansas
Becker’s has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
How Hospitals can Build Trust and Bolster Patient Experience Through Data and Insights
Jeff Fuller, Vice President, Analytics Solutions, CipherHealth In any industry, the systems created to enhance customer experience are in orbit around a singular premise: trust. […]
What Are Digital Wallets and What Do They Mean for Healthcare?
Curtis Bauer, Chief Product Officer, Sphere Digital wallets are a payment option that continues to gain traction among consumers due to their simplicity and ease. […]
Using personalized healthcare marketing strategies to boost patient retention
As patient expectations shift, providers that offer a personalized healthcare marketing experience will be more likely to attract and retain satisfied consumers. The pandemic accelerated […]
Natural light could be key to patient-centered hospital design
A new trend in patient-centered hospital design centers on making spaces more welcoming and comfortable through natural light, Wired reported Jan. 5.
7 top-rated hospitals for patient experience: Alabama
Becker’s has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Hospitals with top patient experience ratings: Alabama
Becker’s has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
5 top-rated hospitals for patient experience: Alaska
Becker’s has compiled a list of the best hospitals for patient experience in Alaska using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
4 top-rated hospitals for patient experience: Alaska
Becker’s has compiled a list of the best hospitals for patient experience in Alaska using the Hospital Consumer Assessment of Healthcare Providers and Systems scores […]
Improving Outcomes: Key Post-Acute Trends in 2022
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Preparing for Omicron: streamlining care with digital scheduling tools
The recent discovery of the Omicron variant has placed the world on high alert. As COVID-19 continues to transform and evolve, erupting as “new” pandemics […]
M&A: Phreesia Acquires Insignia Health to Improve Patient Experience
What You Should Know: – Phreesia’s acquires Insignia Health, a mission-oriented company dedicated to improving health outcomes through patient activation. – Insignia has an exclusive […]
Beyond the Digital Front Door: 4 Mobility Tenets for Superior Patient Experience Design
Scott Forshay, VP of Sales and Marketing at MEDL Mobile As the front door to healthcare organizations becomes increasingly digital, these rules for engagement are […]
MUSC Deploys Notable’s Intelligent Automation Platform to Transform Patient Experience
What You Should Know: South Carolina’s only comprehensive academic health sciences center deploys Notable’s intelligent automation platform to expand access to high-quality, equitable care. Notable, […]
Patient registration: Expert Q&A on what to expect next
Traditionally, patient registration involves a stack of papers to be filled out in the waiting room. But what if contact information, demographic details, referral sources, […]
What does the connected generation (Gen C) expect from providers?
As the digital healthcare revolution takes hold, do assumptions about a generation gap still hold true? Do Millennials and Gen Z have different expectations of […]
How Near-Infrared Imaging Technology is Improving the Patient Experience
Imaging technologies are continuously improving. In some cases, imaging advancement allows for enhanced diagnostics, such as using a CT scan to classify a tumor. However, […]
Luma Health Secures $130M to Optimize Patient Journey
What You Should Know: – Luma Health, a provider of patient engagement technology raises $130M to unify, automate, and transform patients’ healthcare journey. Luma Health, a […]
Healthcare payment predictions for 2022
Being able to settle bills anytime, anywhere, is one of the reasons why 110 million Americans switched to “digital-first” payment methods last year. Today’s consumers […]
Alleviate the healthcare staffing crisis with automation
After more than a year of stop-and-start elective services, providers are ready to cut through the backlog and help patients get their healthcare back on […]
CommonSpirit, Vital Expand Partnership After Successful Pilot to Improve Patient Experience in ED & Patient Care Delivery
What You Should Know: – Today at HLTH 2021, CommonSpiritHealth announced the results of its pilot with Vital, the artificial intelligence (AI)-powered software improving patient […]
The Post-COVID-19 Patient Journey: What’s next for healthcare?
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to get […]
INVEST DH Pitch Perfect winner spotlight: EHR-integrated Navimize wants to cut down a key patient pain point
The startup, which won a Pitch Perfect contest at MedCity INVEST Digital Health, offers a solution that integrates with EHRs to predict wait times in […]
Virtual care is here to stay, but providers need to make the experience more seamless
At a recent panel discussion, healthcare executives agreed that telehealth will remain an important part of care delivery post-pandemic, so now is the time for […]
COVID-19 Highlights an Acute Need for Digital Patient Intake Solutions
This is the third in a series of blog posts highlighting how the patient journey has evolved since the onset of COVID-19. Explore how digital […]
How providers can streamline care to prepare for a “twindemic” of COVID-19 and flu
The delta variant is still surging – and flu season is about to begin. How can healthcare providers leverage innovative technologies to streamline care and […]
Remote patient monitoring use is on the rise, but reimbursement needs to catch up
The reimbursement model for remote patient monitoring needs to evolve as it may be holding providers back from investing in these programs, according to panelists […]
Patient Self-Scheduling as a Competitive Advantage – Interview with the Expert
The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital self-scheduling. […]
Healthcare Leaders: The Importance of Embracing Patient Engagement
Carina Edwards, CEO of Quil We are incredibly lucky to live in a historically connected world. The internet, smartphones, and technology of all kinds have […]
What healthcare can learn from the retail customer experience
As hospitals and health systems redefine and deliver consumer-oriented care, those that understand the value of the patient experience will emerge as leaders in the […]
How 24/7 self-scheduling can improve the post-pandemic patient experience
This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This series […]
Utilizing Tech to Improve Patient Experience Amid the No Surprises Act
Ogi C. Kwon, JD, MHA, R1 Manager, Advisory & Assurance – Regulatory With the No Surprises Act taking effect in less than four months, it […]
Utilizing Tech to Improve Patient Experience Amid the No Surprises Act
Ogi C. Kwon, JD, MHA, R1 Manager, Advisory & Assurance – Regulatory With the No Surprises Act taking effect in less than four months, it […]
4 ways to strengthen digital patient access
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients welcomed […]
How entrepreneurs can meet the moment in digital healthcare innovation
As the popularity of digital healthcare only continues to grow, the innovative entrepreneurs who balance all factors of the ‘consumer’ patient experience will find the […]
4 data-driven healthcare marketing strategies to re-engage patients after COVID-19
This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series will […]
How COVID-19 changed the patient journey: A call for digital transformation
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide. Telehealth, […]
How data standardization can improve patient outcomes
Patchy patient data has plagued the healthcare industry for decades, but the pandemic opened the door to a whole new set of identity management challenges. […]
The State of Patient Access 2.0: 4 opportunities to strengthen the digital experience
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient Access, […]
Cadence Launches with $41M & LifePoint Health Partnership for Remote Patient Monitoring Platform
What You Should Know: Cadence, a New York City-based health IT company empowering care outside the four walls of the hospital announced its official launch […]
Boost vaccination rates with frictionless self-scheduling
It’s time to accelerate the pace of COVID-19 vaccinations. Healthcare experts are increasingly concerned about the rapid spread of the highly contagious delta variant, which […]
Boost vaccination rates with frictionless self-scheduling
As the country strives to ramp up the pace of COVID-19 vaccinations, providers need to take new approaches to drive registration volume. Healthcare experts are […]
Self-service patient registration isn’t just for the pandemic
Consumer-led care hit its stride during the pandemic. COVID-19 unlocked healthcare’s digital front door, giving patients more control over how and when they schedule and […]
Rescheduling COVID-deferred screening appointments with automated patient outreach
More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at the […]
6 Key Healthcare Trends Emerging from the Pandemic
We know the pandemic has spawned new healthcare trends. And often, our business is in a unique position to observe and analyze these trends in […]
Healthcare Transparency: Pandemic cool down turns up regulatory heat
The pandemic dominated healthcare in 2020, but it won’t be recognized as a reason to delay complying with CMS’ price transparency mandate, which went into […]
Closing the feedback loop to drive patient experience improvements
Is collecting near real time data the key to unlocking improvements in patient experience and national benchmarking? Small things can go a long way in […]
UCSF, Philips Partner to Enhance Digital Patient Experience & Interoperability
What You Should Know: – Today, Philips announced its collaboration with the University of California, San Francisco (UCSF) to develop technology that will enable a more streamlined […]
Beyond the pandemic: digital patient intake is here to stay
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after workplaces […]
Patient Experience 2.0: A Shift in Priorities Defined by A Year of the Pandemic
Tim Dybvig, SVP of Patient Engagement at Experity The COVID-19 pandemic has upended the healthcare continuum within the past year, creating many roadblocks in the […]
CMS’ price transparency rule offers providers, payers a win, too
Patients are not the only ones who will benefit from the price transparency rule — providers and payers can also gain competitive advantages as a […]
Why the Digital Front Door is Critical to the Healthcare Revenue Cycle
Joel French, EVP of Patient Experience at R1 RCM, Inc. The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because […]
PHINs: Addressing the Fundamental Flaws that Have Broken Healthcare
Brad Bostic, CEO, hc1 The fundamental problem with healthcare can be summed up in one sentence: We expect healthcare services that cater to our individual […]
Why the Digital-First, Patient-Centered Care is Critical to Healthcare
Michael D. Robinson Vice President, Healthcare North America at VMware In the turmoil of one of the hardest years the healthcare industry has experienced, many […]
Does Telemedicine Impede or Help the Patient-Centered Medical Home?
Traditional patient care patterns have been radically altered by the COVID-19 pandemic. And after more than a year of disruption, it’s doubtful that everyone will […]
MEDITECH, WELL Health Partner to Enhance Digital Patient Engagement
What You Should Know: – MEDITECH recently announced Expanse Patient Connect, powered by WELL Health, a contemporary, mobile solution enabling bidirectional, communication between healthcare organizations […]
Quality Virtual Care Matters for Patients – Even More Than Telehealth
Rick Halton, Vice President of Marketing, Lumeon The COVID-19 pandemic made healthcare visits over video or phone the norm, likely turning telehealth into a permanent […]
Why A Smart Command Center Requires A Health Cloud Platform
Dr. David Nace, Chief Medical Officer at Innovaccer Aviation, military, NASA, or even utilities like the New York Power Authority—almost all high-consequence, complex organizations have […]
How Artificial Intelligence Is Making Senior Care More Human
Bent Philipson, Founder of Philosophy Care When it comes to skilled nursing facilities (SNFs) in particular and long-term care in general, a human-centered and empathetic […]
BioIntelliSense Partners with Leukemia & Lymphoma Society for Continuous Monitoring in Clinical Trials
What You Should Know: –BioIntelliSense announced it has entered into a strategic partnership with The Leukemia & Lymphoma Society (LLS) to incorporate the BioSticker™ platform […]
Philips, Disney Partner to Improve Pediatric Experience During MRI Exams
What You Should Know: – Philips and Walt Disney Company, today announced a partnership partners to conduct first of its kind clinical research pilot program […]
How to Optimize Your Healthcare Practice with Advanced Technology Solutions
Terrence D. Sims, President of Strategic Growth and Marketing, Raintree Systems As COVID-19 continues to influence patient behaviors and causes providers to reevaluate how they […]
Why Patients, Not EHRs, Deserve our Undivided Attention
Prayus Tailor, MD, FASN We cannot earn patients’ trust and respect if we are tethered to a computer in the exam room, navigating the EHR […]
How Banner Health streamlined digital experience for patients across 29 hospitals
Alexandra Morehouse, chief marketing officer at Banner Health, spoke to MedCity News about how the 29-hospital system made changes to patients’ digital experience amid the […]
3 Ways to Boost Patient Confidence with Real-Time Contactless Communication
Ford Blakely, SVP & GM, Medallia Zingle Although the vaccine’s rollout is slowly underway, Covid cases worldwide are continuing to reach all-time highs as new […]
Vytalize Health Acquires Patient Financial Experience Platform MedPilot
What You Should Know: – Vytalize Health acquires patient financial experience platform MedPilot to accelerate data-driven engagement technology to its ACO’s Medicare population. – An […]
Why Labor Management Systems Are a Resource Healthcare Can Rely On
In 2021, the role of advanced technology solutions across the healthcare sector can – and should — be expanded. They already have been applied in […]
Holy Name to Offer Needle-Free Blood Draws for Inpatients, First Hospital in NJ
What You Should Know: – Holy Name Medical Center announced that it is the first hospital in New Jersey among a growing number of health […]
How to Structure Your Healthcare Call Center for Success
In the healthcare industry, growth happens because of a positive and meaningful patient experience. Yes, digital marketing and advertising help bring people in, but patient […]
Executive Hires: Walgreens Appoints New CEO, Cityblock Health, Innovaccer, Others
Walgreens appoints Rosalind (Roz) Brewer as the company’s Chief Executive Officer, effective on March 15, 2021. Brewer will also join the WBA Board of Directors […]
10 ways to schedule your patients effectively
Consumers today want more flexible and convenient access to care, preferably through the self-service experience they are accustomed to in other areas of their lives. […]
How Automation is Key to the Future of Healthcare Operations
Giri Rajaiah, Executive Leader, Vice President, Healthcare & Life Sciences, DISYS As the saying goes, necessity is the mother of invention. A similar correlation is […]
What is a Unique Patient Identifier?
There is no shortage of data in the healthcare industry. Unfortunately, more data doesn’t always mean better data – especially when it comes to patient […]
Augmedix Launches National Roll-Out of Tech-Enabled Virtual Scribes to Assist Busy ED Clinicians
What You Should Know: – Augmedix, a provider of remote medical documentation and live clinical support launches the national rollout of a transformative tech-enabled medical […]
Transitioning from Traditional to E-Fax: How Healthcare Communications are Transforming Post-COVID
Michael Morgan, CEO of Updox The majority of industries have decreased or eliminated their use of the traditional fax machine over the past decade, including […]
Nuance Launches AI-Powered Patient Engagement Virtual Assistant Platform
What You Should Know: – Nuance Communications, Inc. launched an AI-powered patient engagement virtual assistant platform to transform omnichannel digital experiences for patients. – Healthcare […]
The challenges of health privacy: From the ER to virtual care
The post The challenges of health privacy: From the ER to virtual care appeared first on Healthy Debate.
Transforming Care Delivery Through AI-Powered Predictive Surveillance
John Langton, Ph.D. Director of Applied Data Science, Wolters Kluwer, Health Since the onset of the COVID-19 pandemic, hospitals and health systems have pushed forward […]
Why A Patient-First Strategy for Specialty Rx Pharmacists Is Critical to Optimize Outcomes
Dr. Brandon Salke, PHARM.D, Pharmacist-in-charge, Optime Care One of the biggest challenges for biopharmaceutical companies of rare and orphan disease patient populations is optimizing disease […]
Push for better patient outcomes drives new standard of care [Sponsored]
In this webinar on Feb. 10,healthcare experts from Desert Oasis Healthcare and iRhythm Technologies will discuss how Zio monitors, designed to be worn for longer duration than […]
DaVita & RenalytixAI Partner for Early Risk Identification to Help Slow Kidney Disease Progression
What You Should Know: – RenalytixAI and DaVita announce a program partnership that aims to slow kidney disease progression and improve outcomes for the nation’s […]
12 Telehealth & Virtual Care Predictions and Trends for 2021 Roundup
Dr. Paul Hain, Chief Medical Officer of GoHealth Telehealth is Here to Stay in 2021 Prior to the pandemic, telehealth was a limited ad-hoc service […]
Patient-First Model: High Tech Meets High Touch for Individuals with Rare Disorders
Donovan Quill, President and CEO, Optime Care Industry experts state that orphan drugs will be a major trend to watch in the years ahead, accounting for […]
M&A: EverCommerce Acquires Healthcare Communication Platform Updox
What You Should Know: – Service commerce platform EverCommerce acquires Dublin, OH-based Updox, a healthcare communication platform for in-person and virtual care. – The acquisition […]
[Podcast] The Art of Human Care
Hassan Tetteh, MD, author of“The Art of Human Care.” I recently had the pleasure of speaking with Dr. Hassan Tetteh, a US navy captain, associate […]
LeenTaaS Secures $130M for ML Platform to Help Hospitals Achieve Operational Excellence
What You Should Know: – LeanTaaS raises $130 million in Series D Funding to strengthen its machine learning platform to continue helping hospitals achieve operational […]
5 Steps for Interoperability Excellence for Healthcare Providers
Shanti Wilson, Consultant, Freed Associates As if 2020 couldn’t be any more challenging for healthcare providers, new federal rules on interoperability and patient access, granting patients […]
4 Actions to Elevate the Patient Experience and Spark Growth
What You Should Know: – According to a new report from Accenture, 2 out of 3 patients are likely to switch to a new healthcare provider if their expectations for managing COVID-19 are not met, including sanitary and safety […]
M&A: Olive Acquires AI Prior Authorization Company Verata Health
What You Should Know: – On the heels of $225.5 million dollars in funding and a $1.5B valuation this week, Olive today announced its acquisition […]
Providence Taps Nuance to Develop AI-Powered Integrated Clinical Intelligence
What You Should Know: – Nuance Communications, Inc. and one of the country’s largest health systems, Providence, announced a strategic collaboration, supported by Microsoft, dedicated […]
Transforming the patient experience to enable informed healthcare decisions [Sponsored]
Although the Covid-19 pandemic has had a significant impact on healthcare delivery, in many ways it has underscored the need for a healthcare system that […]
ASN, HHS Launches KidneyX COVID-19 Kidney Care Challenge
What You Should Know: – The HHS and the American Society of Nephrology announces the launch of the COVID-19 Kindey Care Challenge. – The $300k […]
COVID-19 Underscores Need for Identity Governance Administration
Wes Wright, CTO at Imprivata If you work in healthcare, chances are that the COVID-19 pandemic forced you to quickly scale up or move staff […]
Florida Health System to Implement Fully Digital Patient Smart Rooms
What You Should Know: – Healthcare innovators NCH Health Systems and eVideon, have partnered to transform the health systems’ patient rooms into an immersive digital […]
Stryker Launches First Completely Wireless Hospital Bed for Patient Safety
What You Should Know: – Stryker launches the industry’s first and only completely wireless hospital bed, ProCuity that can connect seamlessly to any nurse call […]
Imprivata Launches Touchless Palm Vein Scanner to Address Patient Safety Concerns from COVID-19
What You Should Know: – Imprivata launches a new palm vein scanner solution: Imprivata PatientSecure to power touchless biometric patient identification for healthcare. – The […]
Corrona Acquires Virtual Patient Community HealthUnlocked
What You Should Know: – Nationwide disease registry Corrona has acquired virtual patient community HealthUnlocked, creating a first-in-class patient experience ecosystem. – The acquisition will […]
Press Ganey Acquires Doctor.com, Acquires Majority Stake in Binary Fountain
What You Should Know: – Press Ganey advances the healthcare consumerism movement with acquisitions of Doctor.com and a majority stake in Binary Fountain. – Expanded […]
Getting Beyond the Telehealth ‘Stop-Gap’ Mentality
Roland Therriault, President, InSync Healthcare Solutions Since COVID-19 emerged as a major health threat, virtual care has taken off. As many as 46% of patients […]
Amwell and Cigna Ranks High in Telehealth Patient Satisfaction, J.D. Power Finds
What You Should Know: – Amwell ranks highest among direct to consumer brands and Cigna ranks highest among health plans for telehealth patient satisfaction, according […]
How Low-Code Solutions Reduce Headaches for Healthcare CIOs
Ruby Raley, VP of Healthcare and Life Sciences at Axway Twenty years ago, technology consultants started advising CIOs to build less. That’s when the movement […]
Success at a glance: 24/7 patient access
The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate and […]
Experity Acquires Reputation Management Platform Calibrater Health
What You Should Know: – Experity, a provider of urgent care health IT, has acquired feedback management solutions company- Calibrater Health. – Through the acquisition, […]
Designing A Digital Experience to Drive Revenue and Patient Engagement
Bill Krause, VP and GM, Digital Experience and Consumer Engagement at Change Healthcare With the rise of healthcare consumerism, people are looking to hospitals, health […]
Vocera Acquires Secure Communications Platform EASE Applications
What You Should Know: – Today Vocera Communications acquires EASE Applications, a provider of a secure communication platform and mobile application that delivers updates, messages to […]
Memorial Health Deploys Chatbots to Virtualize Waiting Room Experience
What You Should Know: – Memorial Health System selects LifeLink Conversational AI technology to virtualize the waiting room experience for patients – Mobile chatbots to automate intake […]
Backed by Johnson & Johnson, Thirty Madison Raises $47M for Direct-to-Consumer Telehealth Brands
What You Should Know: – Direct-to-consumer telehealth company Thirty Madison raises $47M in Series B round from Johnson & Johnson and Polaris Partners. – Thirty Madison’s three portfolio […]
[Podcast] How Cleveland Clinic Helps Employers Create a Safer Workplace During COVID-19
Dr. Jim Merlino, Chief Clinical Transformation Officer, Cleveland Clinic Despite having entered the US eight months ago, COVID-19 remains a topic enshrouded in confusion, conflicting […]
Eden Health Lands $25M to Bring On-Site and Virtual Care To Employers, Commercial Real-Estate
What You Should Know: – Eden Health raises $25M to give employers and commercial real estate owners and operators the ability to offer medical care […]
Improving the Patient Experience by Optimizing Telehealth Through COVID-19 and Beyond
Art Papier, MD, CEO and Co-Founder at VisualDx We are facing a global healthcare crisis unlike any in our recent history. Within the span of […]
Improving the Patient Experience by Optimizing Telehealth Through COVID-19 and Beyond
Art Papier, MD, CEO and Co-Founder at VisualDx We are facing a global healthcare crisis unlike any in our recent history. Within the span of […]
Cerner Invests in Xealth to Jointly Develop Digital Health Solutions for Clinicians
What You Should Know: – Cerner and Xealth announce a collaboration to foster tighter physician-patient relationships by giving patients easier access to digital health tools. […]
Why Now Is The Time to Reimagine Healthcare Through Technology
Jeff Fallon, CEO, eVideon It wasn’t that long ago that people went to the bank on a Friday to cash their paper paychecks. Maybe they’d […]
How Times of Crisis Spur Needed Change in Healthcare Delivery
As the COVID-19 pandemic continues to change healthcare operations in the world, foundational systems are being adapted to meet these new demands. Sometimes it takes […]
Cerner Integrates Nuances Virtual Assistant Platform with Millennium EHR to Reduce Physician Burnout
What You Should Know: – Cerner expands its AI collaboration with Nuance to provide joint customers with more advanced natural language virtual assistant technology to navigate electronic […]
Five Keys to Tackling Flu Season as it Collides with COVID-19
With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the fall. […]
Five keys to tackling flu season as it collides with COVID-19
With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the fall. […]
Banner Health to Implement Cerner Revenue Cycle Management Across Enterprise
What You Should Know: – Cerner and long-time client Banner Health announced a new deal to implement a comprehensive suite of revenue cycle management solutions as […]
GYANT Raises $13.6M for AI-Enabled Digital Front Door Solution to Drive Patient-Doctor Engagements
What You Should Know: – GYANT raises $13.6M in Series A funding for AI-enabled digital front door solutions to drive meaningful patient-doctor engagement. – The […]
Emtiro Health Taps Innovaccer to Leverage the FHIR-Enabled Data Activation Platform
What You Should Know: – Emtiro Health, an innovative population health company in North Carolina has selected Innovaccer to deliver data-powered solutions to enhance the […]
Allscripts, Microsoft Ink 5-Year Partnership to Support Cloud-based Sunrise EHR, Drive Co-Innovation
What You Should Know: – Allscripts and Microsoft sign a five-year partnership extension to support Allscripts’ cloud-based Sunrise electronic health record and drive co-innovation. – […]
COVID-19 Has Permanently Shifted Patient Behavior Towards Virtual Care
What You Should Know: – The COVID-19 crisis has significantly impacted the patient care paradigm, and the ripple effects have altered patient behaviors and expectations, […]
Health Catalyst Acquires Clinical Workflow Optimization Solution healthfinch
What You Should Know: – Health Catalyst announces an agreement to acquire clinical workflow optimization solution healthfinch using a mix of stock and cash. – […]
Walgreens to Invest $1B in VillageMD to Open 500 to 700 Full-Service Doctor Offices
– Walgreens will invest $1 billion in equity and convertible debt in VillageMD to open 500 physician-led primary care clinics in more than 30 U.S. […]
Hospital Wayfinding: The Next Frontier in Healthcare Design
Christopher Thompson, RN, Director of Patient Experience, CenTrak Healthcare facilities and their sprawling campuses can be overwhelming and challenging to navigate. In fact, facilities lose […]
7 must haves for your patient scheduling system
COVID-19 has changed the way millions of Americans access care during COVID-19, leading to the widespread adoption of virtual health and other consumer-centric technologies. Without […]
How automating charity care eligibility improves the patient financial experience
There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why do […]
Healthcare Headlines: December 2019
<h2 class="heading-medium">CMS Is Changing How It Pays Doctors To Coordinate Care </h2> <p>CMS has finalized rules that modify how physicians get paid to encourage primary […]
Healthcare Headlines: November 2019
<h2 class="heading-medium">Medicare Shared Savings ACOs Generated $1.7b In Savings In 2018 </h2> <p>CMS announced that the 2018 Medicare Shared Savings Program generated $1.7 billion in […]
