Learning from 2022 Star Ratings and planning for 2023–2024

The 2022 Star Ratings are in—and many health plans should be happy with the results. Amid changes that took place over the past two years to adjust to the pandemic and additional changes on the horizon, many plans improved their scores and secured high ratings. Cotiviti’s Quality Intelligence clients saw impressive results in the 2022 Star Ratings, many improving their overall rating significantly:

  • 24 plans (39% of eligible clients) achieved a 5-star rating (up from 8 in 2021):
    • 11 plans improved from 4.5 to 5 stars
    • 3 plans improved from 4 to 5 stars
    • 1 plan improved from 3.5 to 5 stars
  • 52 plans (85% of eligible clients) achieved a 4-star rating or higher
  • 0% of eligible client plans achieved a lower rating than in 2021

But even as we celebrate strong ratings for 2022, health plans should be aware of how they achieved this success and keep an eye on upcoming changes for 2023 and 2024. Here are some trends and changes that health plans should be aware of from this past year as well as trends to watch for in the coming years.