Technology Helps Hospitals Adapt to New Approaches for Arriving Patients

Following the onset of the COVID-19 pandemic, telemedicine quickly became a central model for delivering healthcare. There’s no substitute, however, for the in-person delivery of some critical services. Like other healthcare organizations in early 2020, Mount Sinai Health System, which operates eight hospitals and more than 400 ambulatory practice locations in the New York City area, rushed to put policies and technologies in place so patients could safely traverse public areas to get labs, X-rays and urgent care of all sorts, according to CIO Kristin Myers.
Mount Sinai hospitals quickly…