TytoCare, Alice Partner to Expand Telehealth Offerings in Brazil

COVID-19 Spikes Deaconess Health Adoption of Remote Medical Exams

What You Should Know:

– Today, TytoCare has partnered with Alice, Brazil’s first primary care-driven health insurance plan, to expand Alice’s telehealth offerings with at-home medical examinations.

– The partnership will mark the first implementation of TytoCare in Brazil. Through the partnership, Alice is offering its members the TytoCare device, enabling seamless digital diagnostics for its members while enabling physicians to offer clinic-quality virtual care.

Enable Physicians to Conduct Comprehensive Virtual Examinations

With the TytoCare partnership, Alice will enable seamless digital diagnostics for its members, while enabling physicians to offer clinic-quality virtual care. TytoCare is the only all-in-one telehealth solution enabling physicians to remotely connect with patients for clinic-quality physical examinations. The handheld examination kit enables users to perform comprehensive exams of the heart, skin, ears, throat, abdomen, and lungs, as well as measure heartrate and body temperature, which are key for treating many acute and chronic conditions.

This allows healthcare providers to gain the vital clinical data they require to monitor, diagnose, and treat patients and avoid unnecessary in-person visits. All the data is stored in Alice’s app and becomes available to all health professionals who care for the member, allowing for seamless care coordination.

“This data integration – the first of its kind in Brazil – enables the member’s Health Squad to easily follow up on any chronic or acute condition, providing patients with long-term care while ensuring accuracy, speed, and convenience in both diagnoses and treatment plans,” said André Florence, CEO of Alice. “TytoCare also reduces costs and the need for travel to and from hospitals and clinics. In addition, it enables the health professional to share vital information with other physicians and specialists for a second opinion.

Synchronous Virtual Consultations

TytoCare is easy to use and requires only an internet signal for members to conduct synchronous virtual consultations with their physician who can guide them through the exams and see the results in Alice’s app. The physician can then better direct the member to the appropriate care pathway, either by referring them to an emergency room or by writing a digital prescription, when necessary. Currently, 15% of digital queries use TytoCare’s support and with the integration, this number is expected to grow even further.

Alice Now

With TytoCare, Alice can offer better assistance to a member who has, for example, an earache in the middle of the night and opts to use ‘Alice Now’ (“Alice Agora”) – an in-app, text-based virtual primary care service that supports audio and video and is available 24/7 for members who need immediate medical assistance. Within one hour, the member will receive the TytoCare device at home and the physician will guide them through a physical exam to see in real-time what is happening in the ear canal.

The TytoCare examination kit can be used to support the care of children and adults as well as for patients with more complex illnesses who need frequent monitoring. “Members with medical complexities use health services more frequently and can benefit from remote monitoring, reducing the frequency of in-person visits,” said Ana Carolina Lucchese, Tuinda Care director. “Easier access to medical services can also prevent further complications and hospitalization.”