CHIME21: Why Human Experience Is the Future of Healthcare

What is the future of healthcare? That is the question keynote speaker Nick Webb, founder and CEO of LeaderLogic, posed to CHIME21 Fall Forum attendees today.
“I’ve learned that the future of healthcare that we see from inside our red brick buildings and from our legacy baseline is probably not right,” said Webb. “Another word for legacy is sameness. There’s a lot of comfort in sameness, but it’s a dangerous place to be in three years. Disruption is differentness, and organizations committed to holding onto legacy with a death grip are likely going to have a bad outcome.”
Webb highlighted…