Simpler bills, more payment options can improve hospital billing experience
A new survey from healthcare revenue cycle firm Waystar shows that most patients find their medical bills confusing and delay payment because of financial constraints. […]
A new survey from healthcare revenue cycle firm Waystar shows that most patients find their medical bills confusing and delay payment because of financial constraints. […]
What You Should Know: – Microsoft launches a dedicated HealthTech Startup Program and partners with startup incubator Social Alpha to accelerate the growth of healthtech […]
With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased financial […]
The pace of change will never be so slow again, according to Layla McKay, director of International Relations at NHS Confederation.
Pharmaceutical companies often struggle to actively involve patients in the design phase of clinical trials but doing so can have huge benefits for the sustainability […]
What You Should Know: – Change Healthcare launches national data resource on social determinants of health (SDoH) for doctors, insurers and life sciences organizations to […]
What You Should Know: – Omada’s diabetes prevention program will be available to Intermountain’s at-risk patient population as part of a limited engagement in 2020 […]
What You Should Know: – Nuance Communications, Inc. and one of the country’s largest health systems, Providence, announced a strategic collaboration, supported by Microsoft, dedicated […]
The EHR vendor is integrating texting capabilities into its online portal to help streamline communications between providers and patients. The company collaborated with patient communication […]
What You Should Know: – Cerner is striking a deal with patient communication hub company WELL Health to change its patient communication technology for its […]
The Veterans Health Administration and health technology company Ontrak will conduct a three-year study examining a new intervention to improve care for veterans at high […]
The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have to […]
COVID-19 has sparked a flurry of research and discoveries are being made at an unprecedented rate – but patient participation cannot and should not be […]
Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle COVID-19 terms such as quarantine, flatten the curve, social distance, and personal protective equipment (PPE) […]
Ram Sathia, VP of Intelligent Automation at PK While most of the public’s attention is focused on the horse race for an approved COVID-19 vaccine, […]
Ontrak, a company that uses analytics to identify employees with untreated behavioral health conditions, acquired coaching startup LifeDojo for $10 million.
The digital health startup released the results of a 599-person randomized clinical trial on Tuesday. It found a statistically significant reduction in participants’ weight and […]
Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have been […]
A few months ago, who would have thought that going into a hospital or clinic to meet with your doctor would be considered a high-risk […]
The New Jersey-based health system’s culturally nuanced social determinants of health program will screen all patients for social and behavioral factors that impact their health, […]
As Black History Month comes to close, will this mean that the achievements and contribution of black people in the UK and the need to […]
Healthcare consumers want the same level of ease when scheduling a health check-up as they have when booking an Uber, and younger generations of Americans […]
What You Should Know: – Healthcare innovators NCH Health Systems and eVideon, have partnered to transform the health systems’ patient rooms into an immersive digital […]
To keep critical revenue flowing, hospitals and ambulatory surgery centers need to resume elective surgeries and procedures as quickly as possible and mobile apps can […]
By making responsible and strategic technology investments, practitioners will have access to robust data, be in a position to analyze and interpret trends and outcomes […]
What You Should Know: – Cohere Health partners with health insurer Humana to modernize the prior authorization process for musculoskeletal treatment across 12 states. – […]
The COVID-19 pandemic has forever changed patient expectations for healthcare delivery, including offered services and health office operations. Although health systems have remained dynamic in […]
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors. Patients […]
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s solution […]
As we have heard repeatedly over the past few months, there is a need to think of managing this pandemic in the same way we […]
What You Should Know: – Banner Health, one of the country’s largest non-profit healthcare systems, has partnered with Innovaccer for its digital transformation. – Banner […]
What You Should Know: – Nationwide disease registry Corrona has acquired virtual patient community HealthUnlocked, creating a first-in-class patient experience ecosystem. – The acquisition will […]
What You Should Know: – Press Ganey advances the healthcare consumerism movement with acquisitions of Doctor.com and a majority stake in Binary Fountain. – Expanded […]
In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink and […]
Patient engagement and experience were coming into focus as part of the overall transformation of healthcare, but the advent of Covid-19 has thrust it to […]
While all hospitals and health systems will no doubt encounter revenue-specific challenges related to the pandemic, a solid foundation and targeted approach for improved collections […]
Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone system […]
New Jersey Urology What You Should Know: – New Jersey Urology (NJU) becomes the first urology-only group to launch a urologic-centric Epic electronic health record […]
What You Should Know: – Value-based reimbursement (VBR) contracts now account for 26% of hospital revenue, according to a new report from KLAS research and […]
In the latest video installment from INVEST Digital Health, venture capitalist Michael Yang, Managing Partner, OMERS Ventures, and healthcare entrepreneur Shawn Wagoner, Chief Revenue Officer, […]
While providers diagnose and treat in the hospital, care coordinators go beyond the four walls of that facility, into the community, and meet patients where […]
Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals to […]
Products referenced in this article: Social Determinants of Health Patient Schedule Member Match Coverage Discovery Patient Financial Advisor Patient Payment Solutions With just a few […]
Few of us would buy a new car or TV without checking the price tag first. Why should our healthcare be any different? Yet this […]
The regulatory requirements for price transparency are in full effect. The Centers for Medicare and Medicaid Services (CMS) is moving forward with the OPPS Price […]
Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or a […]
The rates for closing gaps in care are some of the most widely used, quantitative metrics to measure quality, allocate incentives, and control costs. Unfortunately, […]
The rise of digital in the health care ecosystem is also making the consumer experience increasingly fragmented and overly complex.
The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate and […]
What You Should Know: – Experity, a provider of urgent care health IT, has acquired feedback management solutions company- Calibrater Health. – Through the acquisition, […]
Bill Krause, VP and GM, Digital Experience and Consumer Engagement at Change Healthcare With the rise of healthcare consumerism, people are looking to hospitals, health […]
What You Should Know: – Today Vocera Communications acquires EASE Applications, a provider of a secure communication platform and mobile application that delivers updates, messages to […]
Imagine if every time you wanted to sign up to buy groceries online, book a vacation, or apply for a job, you had to fill […]
What You Should Know: – Bridge Connector raises $25.5 million in Series B funding to advance interoperability layer for healthcare organizations as demand for integrated […]
More than ever, the system selected to provide telemedicine services must provide added controls to overcome factors that are outside the control of the provider.
What You Should Know: – Memorial Health System selects LifeLink Conversational AI technology to virtualize the waiting room experience for patients – Mobile chatbots to automate intake […]
No thanks to COVID-19 and the subsequent delay of elective procedures, many healthcare providers today are struggling to ensure their patient populations are getting the […]
Health and care have been inexorably moving towards a new paradigm – one where the nature of the interactions are more personalised and require the […]
What You Should Know: – Lumeon, the leader in care pathway orchestration announced it has raised $30M in Series D funding to extend the reach […]
Download our free eBook to find out how digital health solutions can help your organization improve the patient journey now and beyond COVID-19. You can also […]
Michael Seres was an entrepreneur, patient advocate, husband and father of three. He died on 30 May 2020, in California, US, of a sepsis infection. […]
Art Papier, MD, CEO and Co-Founder at VisualDx We are facing a global healthcare crisis unlike any in our recent history. Within the span of […]
Art Papier, MD, CEO and Co-Founder at VisualDx We are facing a global healthcare crisis unlike any in our recent history. Within the span of […]
With so many complexities surrounding deductibles, premiums, copays and more, consumers sometimes struggle to understand the financial components of their health plans and are often […]
What You Should Know: – Cerner and Xealth announce a collaboration to foster tighter physician-patient relationships by giving patients easier access to digital health tools. […]
What You Should Know: – Innovaccer has recently partnered with CareSignal to address healthcare’s urgent need amidst the COVID-19 pandemic: to create and maintain solid, […]
Financial recovery after COVID-19 is likely to be a slow burn for most healthcare organizations, according to a recent survey. Nearly 90% of healthcare executives […]
– Both companies’ clients will gain an increased depth of IT and security support, and Technology Seed’s healthcare clients will now have a substantially improved […]
Patient engagement platform Luma Health was designed to help patients schedule appointment with the doctor without having to wait months. With Covid-19, the startup’s vision […]
The first visit can seem daunting for patients, but by offering this advice and treating the virtual visit as an extension of in-person care, it […]
The focus on improving health plan member engagement and overall experience has been steadily growing over the years, much of it being driven by the […]
Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call during […]
Jay Desai, CEO & Co-Founder, PatientPing As COVID-19 continues to impact the country, providers across the continuum face new challenges delivering care and ensuring safety […]
What You Should Know: – Innovaccer has recently partnered with Central Maine Healthcare (CMH), an integrated healthcare delivery system that serves over 400,000 people in […]
What You Should Know: – Change Healthcare’s SmartPay integration with Epic MyChart helps facilitate patient payments both pre- and post-service, and connectivity with Hyperspace® creates […]
Without cross-border co-operation the potential of personalised health cannot be realised, acccording to Bogi Eliasen, director at the Health Copenhagen Institute for Futures Studies and […]
Muthu Alagappan, MD, Medical Director at Notable Health The COVID-19 pandemic has caused an unprecedented shift in the way consumers view and access a variety of goods […]
With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the fall. […]
With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the fall. […]
Payers have a greater role to play to help members navigate the Covid-19 public health crisis and their future healthcare, according to a new report.
By January 2021, millions of those who suffered job losses in the wake of COVID-19 will see their unemployment insurance end. Medicaid and subsidized coverage […]
What You Should Know: – GYANT raises $13.6M in Series A funding for AI-enabled digital front door solutions to drive meaningful patient-doctor engagement. – The […]
“Precise ID satisfies both your security officer and your groups who are dealing with patient efficiency and happiness.”— Kevin Romero, Director of Clinical Systems, AdvantageCare […]
“Precise ID satisfies both your security officer and your groups who are dealing with patient efficiency and happiness.”— Kevin Romero, Director of Clinical Systems, AdvantageCare […]
What You Should Know: – Emtiro Health, an innovative population health company in North Carolina has selected Innovaccer to deliver data-powered solutions to enhance the […]
A network of community health centers in northern California quickly built out telehealth tools, mapping services and other technologies to respond to Covid-19. Leaders with […]
Move over patient engagement: A positive patient experience is the new imperative for health systems that recognize the value of customer satisfaction.
Coronavirus is a deadly virus with a high transmission rate. It has become so widespread that it has now disrupted the economies of every country […]
When working with big data, small inconsistencies in data entry matter. Leaving the task of cleaning up registration or demographic data to data scientists or […]
Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay for […]
With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up from […]
Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there, online […]
COVID-19 has shone a harsh light on the weaknesses within our healthcare systems, and we fear that the impact on already vulnerable populations will be […]
How contact tracing, contactless experiences and remote monitoring will redefine healthcare and public health.
COVID-19 has changed the way millions of Americans access care during COVID-19, leading to the widespread adoption of virtual health and other consumer-centric technologies. Without […]
Patients today expect digital capabilities from their provider and will increasingly choose those who offer digital capabilities. Knowing this, many providers have been working to […]
From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being put […]
COVID-19, otherwise known as coronavirus, has entered the lexicon as if it was always there. Everyone has an opinion. Globally the response has divided and […]
There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why do […]
How far could we have been in managing the SARS-CoV-2 pandemic if we used the tools available to us such as data sharing, genomics, apps, and […]
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